FAQ
Questions?
Here you will find all the answers to the most frequently asked questions.
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1. How does Ventura™ compare to the Dyson Airwrap?
Although the Dyson has two more functions, the Ventura™ offers similar advanced airflow technology, and styling versatility but at a more affordable price with amazing performance and a sleek design.
2. What are the five attachments, and what do they do?
Straight Hair comb – Creates smootha and Straight hair whilst massaging the scalp.
Curling Barrels – Create effortless, long-lasting curls/waves.
Styling blows – strong dryer, uniform heating for quick styling and drying.
Wing spout – Allows for more controlled hair drying
Hollow Vent - Hollow design for even heat and even air drying.
3. Does it come with a warranty?
Absolutely! All our products come with 6 months warranty incase of a fault or damage.
4. Do you accept Twint?
Yes, as a Swiss brand based in Switzerland, we accept TWINT payments
5. Do you offer free shipping?
Yes, we offer free standard shipping on all orders, with no minimum required! It’s our way of saying thank you for shopping with us.
6. How long will it take to receive my order?
Orders are processed within 3-5 business days. Depending on your location, you can expect delivery within 5-7 business days.
7. Will this damage my hair?
No, with its advantaged technology in hair care and testing it is gently with the hair even at it highest heat mode.
8. Can this be used for different type of hairs and styles?
Yes Ventura™ is for all hair styles and all hair types.
9. Is this brand sustainable?
Yes, our products are made of 90% recycled materials.
Every product is quality controlled.
10. Is there a money back guarantee?
Yes, if your not satisfied with your product there is a 14 day money back guarantee.
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